Lead requirements workshops and act as technical oversight in design discussions, collaborating on both ServiceNow and Front-End standard methodologies.
Run all important project processes such as: platform architecture documentation, integration documentation, work-effort estimation and hands-on sophisticated development.
Support presales initiatives
Translate requirements/stories and mock-ups into fully functional features by working closely with the implementation project team.
Complete technical development and configuration at the highest standard of technical quality, contributing with assignments, follow up and mentorship to Junior / Mid developers.
Provide technical design mentorship within our projects following ServiceNow standard processes.
Understand and guide on what frameworks, platform application, or technical stack can be used to devise a solution.
Share how the ServiceNow application will look, what modules will be in scope, and how they will interact with each other.
Reveal how the ServiceNow digital solution will scale in the future and how it will be supported.
Provides peer review for completed work.
Ability to define the Risk vs. Value Proposition for third party integrations with ServiceNow.
Ability to clearly define platform and project governance for all team members.
Fill technical or process roles in our projects, if needed.
Lead, educate, mentor and evolve Thirdera resources who are assigned on projects.
Assist in the prioritization of new opportunities, design tools and techniques to deliver efficiently.
Act as the owner for technical decision-making within a project.