• US Citizen

• Green Card

• EAD (OPT/CPT/GC/H4)

• H1B Work Permit

• Corp-Corp

• W2-Permanent

• W2-Contract

• Contract to Hire

• Consulting/Contract

• UG :- - Not Required

• PG :- - Not Required

• No of position :- ( 1 )

• Post :- 6th May 2025

Security Vulnerabilities Patching and Application Updates and Deployments 80%
This position assists in providing technical support to Security Vulnerabilities. Patching and Application Patching and Deployments which includes the use of OIT's incident/change order system and the following activities:
Assist in the mission and support of the Tanium application and systems.
Monitor and follow up on assigned incidents/problems/change requests
Follow up on resolved/closed tickets to ensure customer satisfaction
Provide support for hardware and software issues over the phone, in person and/or remotely
Provide resolution and assistance for operating systems for Windows Server and Linux based systems
Provide resolution and assistance for Physical and Virtual servers
Deploy new or rebuilt computers and technology equipment based on OIT and agency security and operational policies
Support software  and hardware patching, updating and deployments
Assist with collaborating with Network, Application, Database and Server teams to resolve issues for assigned agencies.
Provide after-hours support for patching and updating security vulnerabilities and updates to applications
Be able to respond to urgent security incidents as they arise during business hours and outside business hours.  
Receive and/or log service incidents into ticketing system.  Reassign incident tickets related to other Information Technology Groups for further support
IT and Customer Service Management - 10%

This position follows the established OIT Change Management (RFC) process.

Use established tools to track hardware and software assets.
Assist with informing/sharing new documentation/information with appropriate IT groups.
Assist in ensuring systems are patched and updated using Tanium in accordance with OIT policies and procedures.
The position assists with making recommendations to the compliance teams and leadership in regard to when to upgrade certain software packages, hardware driver packages and security vulnerabilities within a maintenance time schedule.
Due to the distributed environment, certain remote locations within various agencies may require onsite visits. The position assists with determining whether a particular hardware driver package or hardware firmware updates may require onsite visits to remote locations.
Organizational and Project Commitment - 5%

The position assists in implementing projects for OIT. This includes participating in team meetings and implementing project tasks and time tracking.
Attend and complete all internal OIT provided training and take advantage of professional development with manager approval.
Share new knowledge or skills in form of mini training sessions with the team.
Some legacy software might not install on newer systems. The position will assist in researching compatibility mode and if feasible will install the software using the mode recommended by the OS.
Other Duties as Assigned - 5%

This position may require additional duties related to technical debt.  Requiring the decommissioning of servers.
Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights