• US Citizen

• Green Card

• H1B Work Permit

• Corp-Corp

• W2-Permanent

• W2-Contract

• Contract to Hire

• Consulting/Contract

• UG :- - Not Required

• PG :- - Not Required

• No of position :- ( 1 )

• Post :- 10th May 2025

•    Providing L1/L2 support coverage.
•    Resolving user Inquiries and handling Production Incidents, Root cause Analysis.
•    Experienced with Sql, ETL ,Linux, Windows
•    User access reviews, Audit reviews, IDM reviews
•    Help in coordinating/Managing DR flips
•    Supporting Tidal jobs
•    Good to have prior application support experience with any of these. Broadridge apps(Impact, Cognos, BPS, Message Automation) Murex, Smartloan, Loanet.
Years of Exp : 10-14 yrs in Application support.
•    Supporting applications under Market Operations Support group.
•    Experience with settlement, collateral and reg reporting(FI/EQ) and derivatives product.
•    Working with various vendors to support different applications.
•    Experience with Broadridge apps(Impact, Cognos, BPS, Message Automation).
•    Experience with Loanet, Global one application.
•    Ability to multitask several ongoing issues.
•    Experienced in Linux, Sql DB.
•    Strong written and verbal communication skills.
•    Resolving user queries from business users.
•    Picking up prod Incidents, Tidal Job failure tickets troubleshooting them and resolving them.
•    Documenting and maintaining support knowledge share on Confluence.
•    Working on data review by Audit teams, IDM team.
•    Running reports for business users by querying DB.