Implementation and Configuration: Configure and implement SAP SD and SCM modules according to business requirements. Work with functional and technical teams to integrate SAP solutions with other systems.
Business Process Optimization: Analyze business processes, identify areas for improvement, and recommend solutions using SAP SD and SCM functionalities. Ensure that business requirements are met through SAP functionalities.
System Support and Maintenance: Provide ongoing support for the SAP SD/SCM system, including troubleshooting, issue resolution, and system enhancements. Maintain the SAP environment to ensure stability, reliability, and performance.
Customization: Develop custom solutions for SAP SD/SCM modules to address specific business needs. Provide guidance on best practices and industry standards for SD and SCM processes.
Testing: Conduct system testing, including unit testing, integration testing, and user acceptance testing (UAT), ensuring the SAP SD/SCM system works as expected.
User Training and Support: Train end-users on SAP SD/SCM functionality and provide day-to-day support. Create user manuals and documentation to assist users.
Collaboration with Stakeholders: Work closely with business stakeholders to gather and understand requirements. Collaborate with cross-functional teams (e.g., finance, procurement, logistics) to ensure seamless integration of SD/SCM processes.
System Upgrades and Enhancements: Participate in system upgrades and enhancements, ensuring smooth transitions and minimal disruption to business operations.
Project Management Support: Assist in project planning, including defining project scope, objectives, deliverables, and timelines. Support project managers in executing project deliverables on time and within budget.