Required Skills

Desktop support

Work Authorization

  • US Citizen

  • Green Card

  • EAD (OPT/CPT/GC/H4)

  • H1B Work Permit

Preferred Employment

  • Corp-Corp

  • W2-Permanent

  • W2-Contract

  • Contract to Hire

Employment Type

  • Consulting/Contract

education qualification

  • UG :- - Not Required

  • PG :- - Not Required

Other Information

  • No of position :- ( 1 )

  • Post :- 28th May 2025

JOB DETAIL

Provide technical support and troubleshooting for Microsoft Office 365 suite, including Teams, SharePoint, OneDrive, and other collaboration tools.
Assist users with leveraging Digital workplace tools for collaboration, content management, and general productivity.
Monitor and respond to support tickets, emails, and other inquiries in a timely and professional manner.
Conduct office hours and create user guides to help employees maximize their use of digital workplace tools.
Collaborate with IT and other departments to identify and resolve technical issues and improve overall system performance.
Partner with the IT helpdesk and gather feedback and suggestions for improving user experience and operational efficiency.
Assist in the implementation and rollout of new digital workplace tools and technologies within the organization.

Company Information