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• Post :- 2nd Jun 2025

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From:
Nanacy,
nukasanigroup
recruitment@nukasanigroup.com
Reply to:   recruitment@nukasanigroup.com
 

Dear Partner,
Good Morning ,
GreetingsfromNukasanigroupInc!,Wehavebelowurgentlongtermcontractprojectimmediatelyavailable for*ServiceNow Architect, Plano, Texas* need submissions  you please review the below role, if you are available,  could you please  send me updated word resume, and below candidate submission format details,  immediately. If you are not available, any referrals would be greatly appreciated.Interviews are in progress, urgent response is appreciated. Looking forward for your immediate response and working with you.
   **Candidate Submission Format - needed from you**
Full Legal Name
Personal Cell No ( Not google phone number)
Email Id
Skype Id
Interview Availability
Availability to start, if selected
Current Location
Open to Relocate
Work Authorization
Total Relevant Experience
Education./  Year of graduation
University Name, Location
Last 4 digits of SSN
Country of Birth
Contractor Type
 DOB: mm/dd     
Home Zip Code
Assigned Job Details

Job Title : ServiceNow Architect
Location: Plano, Texas
Rate : Best competitive rate

Position Overview

We are seeking a ServiceNow Architect to join our Governance Team at IBM/AT&T in Plano, Texas. In this role, you will leverage your expertise in ServiceNow to design and implement solutions, specifically focusing on the CSM, ITSM, ITOM, and CMDB modules within the Telecom industry. As a ServiceNow Certified Architect, you will play a key role in driving best practices, governance, and data stewardship for the Product Catalog and Inventory Management.

This position requires extensive knowledge of the ServiceNow platform, strong communication skills, and the ability to work collaboratively with cross-functional teams to deliver impactful solutions.

Key Responsibilities

Solution Design and Governance

• Collaborate with business stakeholders, product managers, and technical teams to understand requirements and design effective ServiceNow solutions.
• Develop end-to-end solutions ensuring alignment with industry best practices, scalability, and architectural standards.
• Establish and enforce governance policies related to the CSM, ITSM, ITOM, and CMDB modules, with a focus on data quality, security, and compliance.

Product Catalog and Inventory Management

• Lead the design, implementation, and maintenance of the Product Catalog in ServiceNow.
• Define product hierarchies, attributes, and relationships to ensure accurate representation of offerings.
• Implement best practices for data stewardship to maintain product data integrity.
• Collaborate with stakeholders to continuously enhance the catalog’s usability and relevance.

Trouble Ticket Lifecycle Management & Process Optimization

• Analyze and optimize existing ticketing workflows to streamline processes.
• Enhance automation, orchestration, and system integration between ServiceNow modules and external systems.

Technical Leadership

• Provide architectural guidance to development teams, ensuring alignment with industry standards and best practices.
• Mentor junior architects and developers, fostering a culture of continuous learning and growth.
• Stay up to date on ServiceNow releases and industry developments relevant to the Telecom & Media domain.

Collaboration & Communication

• Work closely with business analysts, developers, testers, and project managers to ensure successful project execution.
• Effectively communicate complex technical concepts to non-technical stakeholders.
• Participate in project planning, estimation, and execution.

Continuous Improvement

• Monitor the performance of the ServiceNow platform, identifying bottlenecks and proposing enhancements.
• Lead continuous improvement initiatives to enhance platform functionality and performance.
• Engage in ServiceNow community forums and contribute to knowledge-sharing efforts.