• US Citizen

• Green Card

• EAD (OPT/CPT/GC/H4)

• Corp-Corp

• W2-Permanent

• W2-Contract

• Contract to Hire

• Consulting/Contract

• UG :- - Not Required

• PG :- - Not Required

• No of position :- ( 1 )

• Post :- 3rd Jun 2025

Automotive Experience
Vehicle Dealership Experience
Knowledge of Field Service Operations, Aftersales
Ability to manage unique, unusual and difficult problems and situations
Excellent Planning and Organizational Skills
Demonstrated commitment to customer focus
Strong analytical ability, communication and interpersonal skills required to build relationships with team members.
Demonstrated ability to manage multiple and difficult projects and assignments with high level of autonomy and accountability for results
Strong oral & written communication skills
Strong computer skills
Ability to work off hours to support Global Business Partners as required

Ability to work off hours to support Global Business Partners as required
Continuous improvement experience desired
Identify process improvement and waste reduction areas
Global Focus
Help manage the implementation of all change requests and enhancements to the Global Warranty Management System (GWM)
Managed the sustainability of GWM system
Raise/track/escalate IT tickets to correct identified issues, or implement enhancements
Performs other related duties and assignments as required
Self Starter

Perform daily updates to the Labor Information System (GMLID)
Work with the Dealer Business Center (DBC) to resolve warranty claim rejects
Maintain Tables/Data in SAP
Work with SAP to resolve dealer claim rejections
Create and Analyze Reject Report to Identify areas that need GMLID update
Work with the Labor Time Activity Group to resolve labor time guide (LTG) issues
Raise/track/escalate IT tickets to correct identified issues, or implement enhancements
Performs other related duties and assignments as required
Global Focus