US Citizen
Green Card
EAD (OPT/CPT/GC/H4)
H1B Work Permit
Corp-Corp
W2-Permanent
W2-Contract
Contract to Hire
Consulting/Contract
UG :- - Not Required
PG :- - Not Required
No of position :- ( 1 )
Post :- 3rd Jun 2025
Analyzes, prioritizes, triages and resolves ServiceNow Support tickets and
requests
Designs and develops solutions for Service Catalog Items, general features,
enhancements, bug fixes and module implementations
Leads agile sprint defined development tasks to support release cycles
Creates, handles, and executes quality assurance test plans for development
work and platform upgrades
Maintains and updates the Automated Test Framework to support system
updates and release testing
Provides general technical support to and educates / trains ServiceNow users
Builds and maintains training materials and support guidelines
Identifies process and system deficiencies and collaborates with ServiceNow
developers on the recommended solution and improvement plans
Identifies and reduces repetitive tasks through automation and training of Global Support team