• US Citizen

• Green Card

• EAD (OPT/CPT/GC/H4)

• H1B Work Permit

• Corp-Corp

• W2-Permanent

• W2-Contract

• Contract to Hire

• Consulting/Contract

• UG :- - Not Required

• PG :- - Not Required

• No of position :- ( 1 )

• Post :- 4th Jun 2025

Must Have Good communication Skills,Analytical and Time Management Good to Have ITIL Certification S No Expectation from Role 1 Overseeing the incident management process and team members involved in resolving the incident. 2 Responding to a reported service incident, identifying the cause, and initiating the incident management process. 3 Prioritizing incidents according to their urgency and influence on the business. 4 Communicating with upper management if major issues are found in the IT system. 5 Managing the incident team members by re-assigning workloads and re-scheduling non-urgent tasks.