US Citizen
Green Card
EAD (OPT/CPT/GC/H4)
H1B Work Permit
Corp-Corp
W2-Permanent
W2-Contract
Contract to Hire
Consulting/Contract
UG :- - Not Required
PG :- - Not Required
No of position :- ( 1 )
Post :- 10th Jun 2025
CRM Analytics Development:
o Design, build, and maintain custom analytics solutions using Salesforce CRM Analytics (Einstein Analytics/Tableau CRM).
o Develop interactive dashboards, datasets, and reports to track key performance indicators (KPIs) across the organization.
o Ensure data accuracy, scalability, and efficiency in CRM analytics reporting.
Data Integration:
o Integrate data from Salesforce and various third-party systems (ERP, marketing platforms, etc.) to build a cohesive analytics solution.
o Design and manage data pipelines using Salesforce Dataflows, SOQL, SQL, MuleSoft, or other ETL tools.
o Collaborate with IT and data engineering teams to ensure seamless integration and synchronization of data.
Business Intelligence:
o Conduct deep data analysis and develop actionable insights to support business decisions.
o Collaborate with business stakeholders to understand their reporting and analytical needs.
o Provide recommendations based on data analysis to improve customer relationship management strategies.
Automation & Optimization:
o Create and manage automations for data processes using Salesforce tools like Process Builder, Apex, and Flow.
o Optimize existing reports and dashboards for better performance and user experience.
Collaboration:
o Work closely with cross-functional teams such as Sales, Marketing, Customer Support, and Operations to understand their data requirements.
o Train end-users on how to access and interpret Salesforce CRM analytics tools and reports.
o Act as a technical subject matter expert on Salesforce CRM analytics.
o Strategic thinker who can work cross-functionally to provide data-driven insights and solutions that will help optimize business performance and enhance decision-making.