Performing business analysis activities at the strategic, operational, and organizational level; working with key users in the continual improvement of business processes
Highlight/identify gaps in existing functionality and review requirements with stakeholders on moderate to highly complex projects.
Collaborating on project efforts in the support of existing systems, processes, services and/or in the execution of new projects, including:
Capturing Business User Stories and Requirements
Providing analytical support to maximize product performance by understanding system capabilities, user needs, and user experience.
Creating detailed Functional Designs for technical counterparts
Creating and executing test plans, including capturing, and working through solutions to defects
Develop user documentation for newly created processes and system enhancements
Project timelines are communicated to the Project Managers and are completed on time
Uses logic and methods to solve difficult problems with effective solutions.