Minimum 5-7 years of hands-on experience in Workday
Preferred: Workday Functional Certifications; Workday Pro certification in one or multiple HCM modules
Provides Workday subject matter functional expertise for day-to-day support and development including business process configuration, data upload (EIB), testing and other troubleshooting support – specifically for Core HR, Compensation core and advanced Compensation, Talent Management, Time & Absence
Experience in leading the requirements and discovery session with POCs and present them to HR and technical leaders
Develops and drives innovative and proactive change efforts for HR process improvements, including enhancements to end user experience
Participates in deployment of new businesses: map current processes and data, identify gaps with Workday processes, recommend changes, define requirements, configure, test and validate changes
Assists with bi-annual releases, including analysis of impacts of new functionality, testing of integrations and cross functional up and downstream analysis
Configure Workday security, including user roles and permissions, data access policies, and integration user accounts
Provide fixes for Incidents, Service requests and minor enhancements.
Experience in troubleshooting integration issues, and work with stakeholders for building and troubleshooting integrations, Reports and calculated fields
Experience in a support environment, using ticketing system to prioritize, manage, communicate, and resolve issues.
Experience in understanding and gathering the business requirements, translating them into Functional specifications
Keep abreast of new Workday features and functionality, and make recommendations on how to leverage them to improve efficiency and effectiveness
Collaborate with IT and HR teams to resolve cross-functional issues related to Workday