- Bachelor's Degree in Computer Science or information systems or related field
- Experience in Information systems operations environment in Analysis, Design & Development
- Professional Experience in development & administration of applications in Salesforce platform-based technologies (Sales Cloud, Service Cloud, Communities Cloud)
- Experience in Lightning Web Components (LWC), Aura, Apex, SOQL development and Java Script
- Experience in building and Managing Communities
- Experience in SFDC Design, Analysis, Configuration, Customization and Coding
- Experience with SFDC data model and the data migration / integration capabilities of SFDC
- Experience with Salesforce tools such as Data Loader, SFDC Outlook connector, Jitterbit, MuleSoft etc.
- Handle web services API integrations with other internal and 3rd Party systems (REST & SOAP)
- Experience with SCRUM/Agile Development practices
- Required ability to propose, document, and implement software project lifecycle solutions (software and documentation).
- Salesforce.com Developer certification, Service Cloud, & Sales Cloud Certifications - Copies to be attached.
- Knowledge of Salesforce tools like Flosum, Own-backup are preferred
- Demonstrate effective leadership, analytical and problem-solving skills
- Experience in Case Management.
- Required excellent written and oral communication skills with technical and business teams
- Ability to work independently, as well as part of a team
- Stay abreast of current technologies in area of IT assigned
- Establish facts and draw valid conclusions
- Recognize patterns and opportunities for improvement throughout the entire organization
- Ability to discern critical from minor problems and innovate new solutions
Technical Specialist (TS3) plays the role of Salesforce Developer and is responsible for managing all aspects of Salesforce.com (SFDC) including configuration, customization and implementation of applications and 3rd party integrations. Role also includes collaborating with internal stakeholders and team members to build solutions in SFDC that support business requirements and processes for continuous improvement. The Developer should have proven experience with Lightning Web & Lightning Aura Components, APEX programming, Force.com APIs. This position functions as a member of the Medicaid ITS Team, reports to the ITS Manager, and works with ITS Development teams.