Follows appropriate change control procedures when making system changes. Change records are submitted well in advance whenever possible and include relevant detailed information.
Maintains operating system-level software to highest security and fix levels allowed by vendor's certification of application software. Systems are maintained in an audit-ready state and are upgraded to latest stable releases.
Monitors systems performance by collecting and analyzing data using a variety of tools. Recommends and/or implements tuning measures to optimize performance if needed. Works effectively with co-workers and vendors to isolate and resolve system problems. Monitors server backups daily for trends, missed files/folders, or any discrepancies and works to resolve any problems. Works with vendors and Security Team to establish user accounts and ensure which users can access system applications and what directories can be accessed by user.
Serves as backup to the Storage Engineer and Computer Operators responsible for the day-to-day operations and monitoring of the environment. Participates in the on-call rotation assisting in resource provisioning and troubleshooting.
Writes and modifies file transfer automation scripts and TSM macros. Scripts include comments regarding purpose, change history, and any special considerations.
Rack and stack servers, cable management and installing cables end points.