A bachelor s degree in computer science or ten years of equivalent work experience is required.
A minimum 15+ years previous experience as a software programmer preferably within the insurance industry.
ServiceNow Certified Master Architect, Certified Application Developer, or Certified Implementation Specialist designation and 5+ years operating as an ServiceNow Architect within the FSO technology stack.
Integration experience with REST/SOAP should be a core requirement.
Experience with portal development.
Experience with install and maintain ServiceNow application using Source Code Management (Application Studio).
Proven expertise in designing and implementing complex ServiceNow solutions, including custom applications and integrations.
Extensive knowledge of ServiceNow architecture and IT service Delivery.
Robust understanding of IT Application Development processes with a programming background.
A strong understanding of Agile Development Techniques and DevOps delivery models.
Excellent communication skills. Excellent time management skillset. Ability to work both independently and as part of a team.
Ability to plan, solution, develop, and test working product development team.
Strong understanding of systems and software in use by departments including but not limited to: IT, Underwriting, Claims, Risk Management, Customer Service, Finance, and HR.
Advanced knowledge of programming languages including HTML5, C#, SQL, and others.
Knowledge of system frameworks.
Advanced project management skills.
Professional Liability insurance experience is a plus.
Excellent verbal and written communication skills as well as relationship skills.
Strong ability to research & solve complex issues independently.
Ability to handle multiple projects at one time and be very results oriented.
Excellent organization and attention to detail, the ability to establishing priorities and meet deadlines.
Solid analytical and problem-solving skills, including formulating logical and objective conclusions.
Be a self-starter, motivated, take initiative and have strong inter-personal skills.