Handson Consulting design development and deployment experience with the ServiceNow platform
ServiceNow implementation experience in ITSM modules Portal Employee Center Integrations Incident Problem Change CMDB Asset Service Catalog
Deep understanding of Service Portal Employee Service Center implementation Configuration
Having prior SP to ESC migration experience is an added advantage
Good understanding of ServiceNow platform portal customization is a MUST
ServiceNow certifications ServiceNow Certified System Administrator ServiceNow Implementation
Must have done several Integrations with 3rd party tools using Rest SOAP email MID ServerIntegration hub etc People with SailPointIIQ Integration experience will be given preference
Can demonstrate a record of accomplishment in managing multiple complex tasks simultaneously
Can work independently and collaboratively with customers and delivery teams on implementations and remote services
Exhibits punctual and attentive attendance at all project meetings including requirements review and validation sessions SCRUM ceremonies
Strong communication presentation and writing skills to engage with stakeholders gather requirement provide demos and obtain sign off