Developing, installing, integrating, and troubleshooting ServiceNow applications
Consuming Knowledge regarding the latest developments in one or more aspects of computer programming
Training, documentation, and support to the organizational teams whenever required
Design, develop and implement Service Catalog workflows, ITIL processes, ITAM, EM, Knowledge, Demand, and Release Management modules within the ServiceNow platform and integrations with external systems for the organizational growth
Need to maintain detailed system documentation including design specs, maintenance, troubleshooting, deployment, disaster recovery, tech notes, testing, etc.
Provide value-based assessments and workshops to help the customer maximize business results from ServiceNow software