Tagcor

Technical Writer

Write and maintain how-to guides, FAQs, instructional documents, and email announcements.
Create and manage internal knowledge base articles and documentation.
Collaborate with IT and other departments to gather information and ensure accuracy of content.
Translate complex technical concepts into easy-to-understand language for non-technical audiences.
Ensure all documentation is clear, concise, and user-friendly.
Conduct reviews and updates of existing documentation to maintain relevance.
Identify new opportunities to improve employee experiences through documentation and communication.
Work with subject matter experts to ensure specialized topics are accurately covered.
Review and edit content created by other team members to maintain consistency and quality.
Implement frameworks for knowledge management and content creation.
Utilize content management systems to organize and publish documentation.