business analysis experience, with 3+ years within the space of property and casualty insurance claims.
Experience with iterative and agile methodologies, with working knowledge of both SDLC & PMLC processes.
Possess strong experience with the development of detailed business requirements and technical specifications.
Proven hands-on experience with creation of business process diagrams, data rules, business requirements, and functional requirements / user stories.
Possess knowledge and experience when reviewing, re-engineering, or developing IT solutions for business process / improvements automation.
Candidate has experience operating and interfacing with business management during walkthrough, interview, presentation, and negotiation processes.
Proven track record for creating clear, concise deliverables which reflect a deep understanding of business needs and software functionality.
Lead requirements’ definitions for complex enhancements and on-going strategic initiatives.
Identify & translate business needs into clearly defined requirements.
Create Documentation inclusive of business use cases, process / data flows, traceability matrices, and report mock-ups.
Plan, facilitate, and conduct requirements’ gathering sessions, meetings, and presentations.
Lead review sessions for completed business / functional requirements, with key business users focused on gaining consensus and final business approval.
Cultivate strong professional relations within business units to thoroughly understand business needs.
Collaborate with the development and testing teams to provide subject-matter expertise.
Assist in troubleshooting and resolving issues when out-of-the-box functionality is leveraged.
Ensure future solutions are efficient and effective across all business processes, while being consistent across products.
Participate in the development and planning of the User Acceptance Testing activities, including test plans and scripts, based on requirements. After the planning phase, facilitate the UAT execution phase.
Work with the business lead and project manager to obtain UAT signoff.