• US Citizen

• Green Card

• H1B Work Permit

• Corp-Corp

• W2-Permanent

• W2-Contract

• Contract to Hire

• Consulting/Contract

• UG :- - Not Required

• PG :- - Not Required

• No of position :- ( 1 )

• Post :- 3rd Jul 2025

III. Functional Responsibilities:
A. Essential Functions:
• Identify opportunities for improving business processes to be more efficient or effective and assist in the business case vetting and preparation of
 proposals for information management efforts.
• Coordinate the analysis of program policies and procedures to determine their effect on automated systems and system functional areas.
• Focus on business value to develop ideas, including awareness of industry trends, risk assessments, business continuity, and business capability
  requirements.
• Coordinate and/or analyze user requirements, procedures, and problems to automate or improve existing systems; and coordinate and/or analyze
  computer system capabilities, workflow, and scheduling limitations.
• Coordinate the service request life cycle through customer-related service request responses, business
  requirements coordination, technical specifications and related artifacts review, and monitors system integration and user acceptance testing prior to
  implementation

• Coordinate with outside vendors and contractors to complete projects and service requests; and defines, may assign, and evaluate their work.
• Identify potential project risks and difficulties, and designs strategies to mitigate or avoid them.
• Review complex project deliverables such as design documentation, test plans, and risk assessment plans, and provides comments and suggestions to
 document owners.
• Leads and coordinates process change requests and manage a project’s scope, acceptance, installation, and deployment.
• Correlate business value and priorities to planning activities and goal-setting.
B. Other Duties and Responsibilities:
• Develops training curriculum and conduct formal system training.
• Leads and coordinates processes change requests; and manages a project’s scope, acceptance, installation, and deployment.
• Performs other duties as assigned.  

IV. Professional Expectations
• Attends all meetings, meets delivery deadlines and is available during ERS office hours.
• Logs in and remains on agency Jabber during work hours
• Attends remote meetings with camera on unless prior arranged for camera off
• Coordinates leave and vacations with ERS lead
• Must dress appropriately for a business/business casual environment
• Communicates respectfully and works harmoniously with all co-workers, customers and vendors.
• Provides exceptional customer service.
• Is flexible; able to work under pressure and; able to adapt to change; and able to work on multiple problems and tasks.
• Takes initiative to prevent and solve problems.

A. Knowledge, Skills and Abilities
• Ability to analyze and troubleshoot complex issues and propose solutions.
• Ability to analyze systems and procedures.
• Ability to write and revise standards and procedures.
• Ability to handle multiple projects.
• Ability to communicate effectively using excellent written and verbal communication skills.
• Ability to communicate at all management levels and to communicate with both technical and non-technical personnel.
• Ability to understand each division’s business processes and their dependencies.
• Knowledge of business analysis procedures, business process modeling and design, requirements and process modeling tools, and meeting facilitation.
• Ability to obtain and sustain the cooperation of others.
• Ability to provide excellent customer service.
• Ability to present a professional image and demeanor to internal and external contacts.

V. WORKER SKILLS AND QUALIFICATIONS
A. Minimum:
Years
Skills/Experience

Graduation from an accredited four-year college or university with major course work in management information systems or business administration
8  Experience planning, eliciting, analyzing, and managing business requirements and monitoring throughout the software development life cycle (SDLC)

8  Experience leading simple and complex business process reengineering and transformation efforts that deliver efficiency improvements in quality and
   customer experience
8 Experience performing a business relationship manager (liaison) role between functional and technical teams
8 Experience leading project teams and/or operational and strategic organizational efforts that involved managing changes and stakeholder relationships,  
  tracking and communicating performance, ensuring resource availability and allocation, coordinating third parties/vendors and delegating tasks
8 Experience with projects addressing some of the following fields:
• data management, data quality, data warehousing, data modeling, data migration and integration
• secure file transfers
• enterprise system analysis
• enterprise architecture
• information security principles

8 Experience working in a scrum master role or in an agile scrum environment
8 Experience documenting and implementing procedures and Peoplesoft applications.
8 Functional experience in one or more PeopleSoft module
  • HRMS, Base Benefits, Benefits Administration, Payroll, or Pension
8 Strong SQL skills, ability to write and execute advanced SQL in both Oracle and SQL Server
8 Experience working on prior implementations/conversions from a legacy PeopleSoft application

B. Preferred:
Years
Skills/Experience
8  Experience in a wide range of business environments including business consulting
8  Experience with a variety of system implementations and enhancements supporting business areas related to: building operations, finance, benefits  
   processing, procurement, contracts, legal, audit, human resources, vendor relations, project management, communications
8  Technical expertise and experience in business systems analysis, system configuration, information security, and internal control frameworks
8  Technical expertise and experience with reporting databases, database design development, data modeling, mapping
8  Technical expertise and experience conducting enterprise business analysis such as problem/opportunity analysis, business case and business
   architecture development, feasibility studies and comprehensive risk assessments supporting value-based decision-making

8  Technical expertise and experience creating comprehensive system-level documentation, system implementation standards, and training materials for
   users with varied levels of technical understanding
4  Experience with MS Azure DevOps for requirements management, and project implementation
4  Experience with project management software

Masters of Business of Administration (MBA), CCBA, CBAP, CSM, CSPO, PMI-PBA, PMP, ITIL, ICGB, or related