OIM is hiring a Senior Program Analyst to maintain and continue development of the Service Now Platform. VDH Office of Information Management is looking for a Senior ServiceNow Developer to support the ongoing maintenance and integration efforts of ServiceNow environment and that can assist with upcoming implementations.
- Under general direction, independently develops, maintains and extends a stable production, development and testing middleware infrastructure while extending the functionality and enabling developers to use it via mentoring and formal training.
- Independently develops, modifies, and implements moderately to highly complex information systems that are thorough and accurate and conform to MST standards.
- Codes, tests, debugs, and documents assignments of moderate to high complexity.
- Independently researches and resolves more complex technical problems.
- A top-level technical contributor in highly specialized phases of applications system architecture with strong technical (applications based) knowledge.
- May serve as project manager or team lead on complex projects.
- Based on customer requirements, formulates/defines systems scope and objectives.
- Researches, develops, codes or modifies architecture components that are well designed, efficient and conform to MST architectural standards.
- When assuming the project manager role, manages day-to-day project-related activities for projects of moderate to high complexity.
- Work with multiple business owners to move forward development and enhancements around the core ITSM applications including Incident, Change and Request in a Domain separated instance of ServiceNow.
- Integrate the Solution with client HR Systems.
- Configure ServiceNow Solutions for a federal client.
- Integrate the solution with client HR Systems such as HRIS and Applicant tracking systems.
- Design and develop moderately complex scripts, workflows and integrations to create custom applications in ServiceNow.
- Engage with customers to understand and document requirements.
- Participate and contribute to design and code reviews.