Follow requirement elicitation strategies to gather requirements from business stakeholders
Represent requirements in process flow and other suitable pictorial diagrams as needed
Review current state documentation to ensure understanding of requirements to support future needs
Work with project team, vendor and SMEs to understand the new EHR system capabilities meets the business needs.
Identify and document gaps where requirements are not met to brainstorm mitigation plans and collaborate with team members to seek resolutions for bottle necks and issues.
Facilitate development of integrated workflow
Ensure user journey is clearly understood, replicated with newer processes and suggest enhancements when applicable
Ability to identify integration points.
Work with technical team and vendor to ensure requirements are incorporated into systems design and testing, support system validation during iterations
Keep Project Manager informed of key issues that may impact project implementation
Facilitate project conference calls, status meetings, planning sessions, and provide for meeting notes when needed
Support the Project manager in review of Project initiation steps such as RFPs, SOW, managing Agile tools, working closely with vendor team
Communicate Risk implications to Risk/Project Manager
Actively participate in functional and systems integration unit testing; creating test plans, scenarios, and testing results as necessary
Assisting customers with user acceptance testing
Support End-User training by developing and presenting training/demos to customers, documenting user manual when needed
Providing implementation and maintenance support during rolling go-lives.
Develop basic knowledge of Oracle Health tools such as Discern Explorer, Cerner Command Language (CCL) system operations, and interface usage