• US Citizen

• Green Card

• EAD (OPT/CPT/GC/H4)

• H1B Work Permit

• Corp-Corp

• W2-Permanent

• W2-Contract

• Contract to Hire

• Consulting/Contract

• UG :- - Not Required

• PG :- - Not Required

• No of position :- ( 1 )

• Post :- 11th Jul 2025

Extensive knowledge of business system techniques and testing methodologies for software development Required 7 Years

Proven experience with business process design, definition and/or re-design. Required 7 Years

Solid understanding of software development lifecycle and Agile, Waterfall and Hybrid development frameworks, including BA role Required 7 Years

High proficiency in Microsoft Office products (MS Word, Excel, PowerPoint), SharePoint and Visio Required 7 Years

Knowledge creating context, workflow, data flow, and functional decomposition diagrams Required 7 Years

Experience in planning & coordinating user acceptance testing including developing and executing test plans, scenarios, and test cases Required 7 Years

Experience facilitating small to large meetings Required 7 Years

Experience with Child Support programs Required 3 Years

Demonstrable analytical skills and attention to detail Required

Excellent verbal and written communication skills Required

Excellent creative thinking and problem-solving skills Required

Working knowledge of Jira and OpenText Application Lifecycle Management (ALM) and Quality Center (QC) Required

Experience in development of procurement related documents including RFP, evaluation criteria as well as vendor evaluation Highly desired

Experience working for County, State, and/or Federal government Highly desired

Description:

NCDHHS seeks an Expert Business Analyst to support the business case development, process improvement and requirements analysis, testing and implementation project for new software solution for NC Child Support Services. Child Support experience required.

Primary tasks include:

• Identify and document stakeholders, data flows, and current and future state process flows.

• Gather, document, validate, and maintain business, functional, and technical/non-functional solution requirements needed as input to market analysis, software procurement, and solution development processes.

• Translate client’s system requirements into agile themes, product backlogs, epics, user stories or detailed business requirement documents and use cases depending on development approach.

• Work with Product Owner and business subject matter experts to groom user stories and define acceptance criteria to ensure that stories meet the team-defined definition of ready.

• Work with vendor or internal developers and testers to confirm the functionality meets the story’s acceptance criteria.

• Participate in gap analysis and detailed requirement development efforts.

• Assist the Business/Product Owner in planning, preparing for and conducting user acceptance testing, including developing test scenarios and test cases.

• Perform requirements traceability throughout the project lifecycle to support user acceptance testing and production rollout.

• Assist in the development procurement documents such as Requests for Proposals, Requests for Quotes, and Requests for Information.

• Support vendor proposal evaluation efforts and assist in documenting evaluation results.

• Support process improvement initiatives

• Assist market research for proposed automation projects.

• Facilitate options analysis and support business case development for proposed automation projects.

• Document meeting agendas and notes.

• Facilitate meetings, especially those related to requirements gathering and UAT.

• Support project manager in maintaining project artifacts and developing status reports.

• Support the development of surveys, assessment tools, project methodologies, policies and procedures

• Maintain SharePoint site for each assigned project

• Perform other analysis and project support tasks as assigned.