• US Citizen

• Green Card

• EAD (OPT/CPT/GC/H4)

• H1B Work Permit

• Corp-Corp

• W2-Permanent

• W2-Contract

• Contract to Hire

• Consulting/Contract

• UG :- - Not Required

• PG :- - Not Required

• No of position :- ( 1 )

• Post :- 12th Jul 2025

? Perform onsite analysis, diagnosis, and resolution of complex desktop/mobility problems forend users, recommend and implement corrective solutions.

? Manage and maintain mobility queue and meet SLAs for incoming tickets. 

? Project manage software/hardware rollouts and refresh items. 

? Install, configure, test, maintain, monitor, and troubleshoot end-user workstations/mobiledevices and related hardware and software to deliver required desktop service levels.

? Assess the need(s) for and implement performance upgrades to end userworkstations/mobile devices, including the installation of these upgrades (for examplememory).

? Provide technical guidance to other members of the team. 

? Collaborate with the global IT service desk and 3 rd party vendors to ensure efficient operation of the company?s desktop/mobility environment.

? Receive and respond to incoming calls, pages, and/or e-mails regarding desktop/mobility problems.

? Perform subject matter expert duties to other support teams when needed. 

? Develop and maintain software packages and tools used for software distribution.

? Assist in preparing, maintaining, and upholding procedures for logging, reporting, and statistically monitoring desktop/mobility operations.

? Accurately document instances of desktop equipment or component failure, repair,installation, and removal.Interface with third-party support and equipment vendors