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• No of position :- ( 1 )

• Post :- 16th Jul 2025

· Develop comprehensive Microsoft Teams voice architecture tailored to meet the unique requirements of a large-scale banking environment.
· Ensure solutions comply with financial industry regulations and security protocols.
· Define and document call flows, voice policies, and dial plans to support efficient operations.
Migration Strategy and Execution:
· Lead the planning and execution of migrating bank locations from legacy PBX systems to Microsoft Teams Voice.
· Design migration schedules that minimize disruption to banking operations.
· Collaborate with stakeholders to ensure readiness, including network assessments and end-user training.
Stakeholder Collaboration:
· Partner with IT leadership, network teams, and end-user groups to align voice solutions with business objectives.
· Serve as a liaison between technical teams and executive stakeholders, communicating project progress and resolving escalations.
Technical Implementation:
· Configure and manage Direct Routing, SBCs, and integration with third-party systems where necessary.
· Oversee deployment of Teams-certified devices and ensure compatibility with existing infrastructure.
· Conduct troubleshooting and optimization to ensure high-quality voice performance.
Documentation and Training:
· Develop comprehensive technical documentation, including design guides, migration plans, and operational playbooks.
· Provide training to IT support teams and end-users on new voice systems.
Continuous Improvement:
· Evaluate post-migration performance to identify areas for improvement.
· Stay updated on Microsoft Teams advancements to recommend future enhancements.