• US Citizen

• Green Card

• EAD (OPT/CPT/GC/H4)

• H1B Work Permit

• Corp-Corp

• W2-Permanent

• W2-Contract

• Contract to Hire

• Consulting/Contract

• UG :- - Not Required

• PG :- - Not Required

• No of position :- ( 1 )

• Post :- 25th Jul 2025

• At least 8 years of experience in production support, design, development, testing, deployment of applications using MS SQL Server, C#, ASP.NET, MVC, WCF, jQuery, AJAX, XML, NET WebForms, Entity Framework & Stored Procedures
• Good knowledge on the Microsoft platform with expertise on .Net frameworks (4.0, 5.0) & .Net core.
• Support Experience using ITSM Support tools Management like ServiceNow, or Service Cloud for tickets/Incident
• Familiarity/experience in ITIL concepts, processes and fundamentals
• Ready to work in Production Support and Maintenance Projects, Regular Support Activities - Ticket monitoring, Application monitoring, Incident Resolution, Request handling, etc.
• Prior experience with Confluence and Control-M jobs.
• Strong working knowledge of Microsoft office products.
• Experience with end-user interactions in Teams and perform screen share to assist with application related problems.
• Excellent troubleshooting and communication skills
• Good understanding of Customer Support metrics and SLAs