- 12+ years of experience in software development, enterprise architecture, or a similar role.
- 5+ years if experience with AI development tools
- 5+ Years of experience in Python or Java
- 5+ years in AI framework libraries and AI tooling platforms
- 5+ AWS, Azure or GCP
- 5+ years of experience with developing and implementing target architectures.
- Proven track record of designing and implementing conversational AI solutions, preferably in a large-scale enterprise environment.
- Strong knowledge of cloud computing, SaaS architectures, and modern technologies such as machine learning and AI.
- Prior experience with large healthcare, media, and entertainment or technology company.
- Knowledge of API interfaces required to support conversational dialog?
- Experience with scaled agile (SAFe) methodology?
Nice to Haves:
- Experience building multi-channel conversational bots with Watson Assistant (voice and text as primary channels including Watson Assistant with Phone Integration)
- Knowledge of IBM SaaS services supporting Watson Assistant (speech-to-text, text-to-speech)
Experience with Miro, LucidChart, Visio dialogue flow development
About the position:
- The Solution Architect will provide technical leadership and mentorship to a team of engineers, fostering a culture of innovation and continuous learning.
- Collaborate with cross-functional teams, including product owners, designers, business stakeholders, and engineers to drive key initiatives, projects, as well as bringing innovative ideas and concepts to life, facilitating a culture of experimentation.
- Design and architect robust conversational AI solutions that deliver a seamless user experience across channels.
- Evaluate and select the most suitable technologies and tools to optimize chat solutions with an emphasis on leveraging advanced techniques such as AI, Machine Learning and Cloud Native platforms.