• US Citizen

• Green Card

• EAD (OPT/CPT/GC/H4)

• H1B Work Permit

• Corp-Corp

• W2-Permanent

• W2-Contract

• Contract to Hire

• Consulting/Contract

• UG :- - Not Required

• PG :- - Not Required

• No of position :- ( 1 )

• Post :- 29th Jul 2025

At least 5 yrs….exp and a couple of years of leadership min but really wants more
Will Transform ops around platform and expand. Bring in best practices. Mentor and coaching . Have exp across platform. ITSM, HR , AP engine . CDMB .ITOM,sec ops
can have have broader exp in some of modules . ITSM must at  minimum
will work closely with their Architect
They will need to develop – Risk and high priority items
SME SPECIALIST Higher technical role- may be called into working with stakeholders. GREAT communication – soft skills very important
platform very outsourced for support at this time and want to bring that in to the env more.

Required Experience:

• 5+ years of experience working with ServiceNow
• At least 1 year of leadership experience
• Must be an expert in ServiceNow (ITSM experience is essential)
• CSA (Certified Systems Administrator) OR CAD (Certified Application Developer) certifications
• Excellent communication skills are critical

Current ServiceNow Implementations at Southern Glazer’s:

• ServiceNow Implementation
• HR Service Delivery Implementation
• Jira Integration