US Citizen
Green Card
EAD (OPT/CPT/GC/H4)
H1B Work Permit
Corp-Corp
W2-Permanent
W2-Contract
Contract to Hire
Consulting/Contract
UG :- - Not Required
PG :- - Not Required
No of position :- ( 1 )
Post :- 29th Jul 2025
• Lead the technical aspects of Salesforce Service Cloud implementations and enhancements.
• Design scalable solutions to meet business requirements for customer service and support.
• Provide technical leadership, mentorship, and guidance to the development team.
• Develop custom solutions using Salesforce technologies like Apex, Visualforce, and Lightning Components.
• Design and implement integrations between Salesforce Service Cloud and other systems.
• Configure and customize Service Cloud features such as case management and omni-channel routing.
• Create comprehensive technical documentation and lead testing efforts.
• Collaborate with release management teams for deployments and continuous improvement.
• Foster alignment between business and technology through collaborative interactions and facilitate cross team communication to enhance transparency and issue resolution.
• Apply best practices and technical/business experience to Salesforce solutions, including design trade-offs and communication of design decisions.
• Design and document technical solutions that are aligned with the client’s business objectives
• Translate the functional requirements into conceptual and detailed design documents demonstrating sound rationale in making design decisions.
• Translate the design documents into well-architected solutions that best leverage the Salesforce platform and products
• Provide estimates of the level of effort to implement the solution
• Provide direction during the evaluation of a business requirement as to whether it can be met with out of the box functionality or customization or using plugins
• Participate in trouble shooting client support activities, including liaising directly with the clients
• Experience with CI/CD tools (GitHub, Salesforce CLI, etc.) for Salesforce
• Provide hands-on expert level assistance to developers for technical issues and guide team members
Who you are:
• 14 plus years of Experience in Salesforce development, including developing custom solutions and integrations using Apex and Lightning Web Components.
• Extensive experience with Lightning Components, Visualforce, Apex Controllers, Triggers, Batch Apex, JavaScript and other programmatic solutions on the Salesforce platform
• Be familiar with advanced Apex programming concepts including core design patterns, limits and bulk patterns, efficient and reliable trigger handling, asynchronous operations and effective unit testing
• Be comfortable with modern software development lifecycle best practices including iterative and incremental development, delivering working software frequently with attention to technical excellence
• Strong understanding of architectural frameworks
• Thorough understanding on the Life Cycle of Development including Deployment/Packaging effectively using Metadata API, Change Set and Ant.
• Experience in design and implementation of real-time and batch integration with Salesforce and other legacy systems using REST / SOAP and Bulk APIs
• Working knowledge of Agile process