Research ability to follow data transfer along multiple systems and processes.
Collaborate with multiple departments across multiple systems to determine root-cause of issues.
Monitor established processes for issues and improvement opportunities.
Identify cause(s) of process failures/anomalies and work with applicable teams/FedEx departments for issue resolution. Research can involve reviewing multiple systems, and querying data from multiple servers and tables for applicable data.
Provide reporting on:
Monthly and Annual Benefits for the overall program and key related projects