Work closely with stakeholders to gather, document, and analyze business requirements.
Conduct interviews, workshops, and surveys to understand business needs and objectives.
Process Analysis:
Evaluate existing business processes and workflows to identify areas for improvement.
Develop process maps and flowcharts to visualize current and future states.
Data Analysis:
Analyze data to identify trends, patterns, and insights that inform business decisions.
Utilize data analytics tools to generate reports and dashboards.
Solution Development:
Collaborate with IT and other departments to develop and implement solutions that address business needs.
Create detailed specifications, use cases, and user stories to guide development efforts.
Project Management:
Assist Project Manager in project planning, coordination, and execution.
Monitor project progress, identify risks, and ensure timely delivery of project milestones.Stakeholder
Communication:
Maintain clear and consistent communication with stakeholders throughout the project lifecycle. Provide regular updates, gather feedback, and manage expectations.
Testing and Validation:
Develop and execute test plans to ensure that solutions meet business requirements.
Conduct user acceptance testing (UAT) and gather feedback for continuous improvement.
Documentation:
Create and maintain comprehensive documentation, including business requirements, process flows, and user manuals.
Ensure all documentation is up-to-date and accessible to relevant stakeholders.
Training and Support:
Provide training and support to end-users to ensure successful adoption of new processes and systems.
Address any issues or concerns and provide ongoing assistance as needed.