Maintain Demand Forecasting Models: Enhance and maintain machine learning models used for demand forecasting, ensuring the latest projections are shared with Cadillac leadership.
Voice of the Customer (VoC) Experience: Leverage VoC data to understand customer needs, analyze feedback, and incorporate these insights into retail strategy and decision-making.
Incentive Tactics Analysis: Manage and improve the Offer Intelligence Python program that aggregates data to provide insights into various incentive tactics.
Tableau Dashboard Management: Regularly update and maintain Tableau dashboards to ensure key data is easily accessible for decision-making.
Ad-hoc Reporting: Address ad-hoc analysis requests, providing valuable insights and actionable recommendations to support strategic initiatives.
Cross-functional Collaboration: Work closely with various teams within Cadillac Sales Operations and across GM to gather requirements, solve problems, and present findings in a clear and effective manner.
Insights & Strategic Direction: Drive valuable data insights, identifying opportunities to optimize retail strategy and improve business performance.