• US Citizen

• Green Card

• EAD (OPT/CPT/GC/H4)

• H1B Work Permit

• Corp-Corp

• W2-Permanent

• W2-Contract

• Contract to Hire

• Consulting/Contract

• UG :- - Not Required

• PG :- - Not Required

• No of position :- ( 1 )

• Post :- 12th Aug 2025

1.       8 Years of experience with ITSM and ITIL governance processes.

2.       8 Years of experience Ability to think and act both strategically and tactically and know when to apply each type of action.

3.       8 Years of experience Very strong communication skills: oral, written, presentation and facilitation.

4.       8 Years of experience technical understanding with ability to translate into business concepts.

5.       8 Years of experience IT Service Management knowledge beyond theory. He/she has held roles which implement IT best practices.

6.       8 Years of experience Credibility and trust; ideally has earned the respect of IT managers and other business managers at all levels.

7.       8 Years of experience the ability to bring together and work with a team of people with varied backgrounds – business analysts, technical experts, process owners - to articulate and remedy service level issues.

8.       8 Years of experience A good understanding of IT Outsourcing and Managed Services.

9.       8 Years of experience Statistical, numerical and analytical principles and processes.

10.   8 Years of experience Innovative thinking with service quality, and its improvement, within limits of costs and business direction.

11.   8 Years of experience Adhere to Project Management best practices

12.   8 Years of experience with ITSM service tools, ServiceNow, and Remedy.