Required Skills

Sales and service cloud AI-driven Salesforce’s Einstein

Work Authorization

  • US Citizen

  • Green Card

  • EAD (OPT/CPT/GC/H4)

  • H1B Work Permit

Preferred Employment

  • Corp-Corp

  • W2-Permanent

  • W2-Contract

  • Contract to Hire

Employment Type

  • Consulting/Contract

education qualification

  • UG :- - Not Required

  • PG :- - Not Required

Other Information

  • No of position :- ( 1 )

  • Post :- 14th Aug 2025

JOB DETAIL

  • Design Sales/Service Cloud solutions by working closely with application owners, business analysts, solution architects and product owners to build technology solutions to meet business needs.
  • Should be strong in for any task/project including understanding requirements, design, coding, testing and deployment.
  • Supporting, maintaining, and improving the working of existing Sales/Service cloud applications for optimal functionality.
  • Collaborating with stakeholders and other developers to identify and implement improvements for the system.
  • Develop end-to-end Salesforce solutions including custom platform development (APEX, Triggers, Lightning Web Components, Visualforce) and external data integration (middleware tools, Salesforce APIs)
  • Architecture and implemented AI-driven Salesforce’s Einstein analytics products.
  • Develop and maintain integrations with other business systems, such as Oracle ERP and CRM, Amazon Connect, Payment Gateway.
  • Provides application support by analyzing defects, replicating/fixing defects, and providing root cause analysis for defects. Troubleshoots and resolves functional and performance-related issues.
  • Support post deployment activities including knowledge transfer, process documentation, and application bug fixes.
  • Participate in code reviews to ensure that the best practices for the existing and new Salesforce solutions are implemented.
  • Troubleshoot issues, provide recommendations, and oversee solution implementation in the areas of data integrity standards, data quality and overall Salesforce system usage.
  • Create and maintain Salesforce configuration documentation and technical specifications.
  • Stay updated with new Salesforce features & functionalities and recommend the best practices to enhance the existing Salesforce implementations.
  • Provide technical guidance to non-technical stakeholders and explain technical concepts in non-technical terms.
  • Participate in Agile development methodologies, including sprint planning, retrospectives, and daily stand-ups.
  • Collaborate with teammates on system testing and validation processes, including UAT and Quality Assurance, in Salesforce and integrated systems.

Company Information