Required Skills

SERVICENOW ARCHITECT

Work Authorization

  • US Citizen

  • Green Card

  • EAD (OPT/CPT/GC/H4)

  • H1B Work Permit

Preferred Employment

  • Corp-Corp

  • W2-Permanent

  • W2-Contract

  • Contract to Hire

Employment Type

  • Consulting/Contract

education qualification

  • UG :- - Not Required

  • PG :- - Not Required

Other Information

  • No of position :- ( 1 )

  • Post :- 3rd Sep 2025

JOB DETAIL

Research and advise on best practices and the best approach to using ServiceNow tools to meet each unique business challenge using our ITSM licenses. - Develop and configure ServiceNow to create new catalog items, workflows, reports, dashboards, email rules and other commonly used ITSM tools to meet enhancement requirements. - Research, develop, and enhance integrations with other CUNY systems to authenticate users, consume security alerts, and export data for analytics. - Define, at an architectural and design level of detail, technical solutions aligned with CUNY’s business problems and ServiceNow Implementation Best Practices - Working with Business

Analyst/Process Analyst, estimate story level of effort, monitor Developer’s work, and own overall quality and delivery of development; may perform a portion of development on Stories that cannot be delegated - Responsible for Sprint demos and delivery of additional development artifacts, documentation, and knowledge transfer activities - Work collaboratively with team members to monitor for scope creep and resolve critical path technical issues and challenges - Help mentor CUNY Developers in relation to technical design standards and implementation of best practices - Participate in upgrade retrofitting and regression testing.

Company Information