• US Citizen

• Green Card

• EAD (OPT/CPT/GC/H4)

• H1B Work Permit

• Corp-Corp

• W2-Permanent

• W2-Contract

• Contract to Hire

• Consulting/Contract

• UG :- - Not Required

• PG :- - Not Required

• No of position :- ( 1 )

• Post :- 13th Sep 2025

·         Requirements Gathering & Analysis: Collaborate with stakeholders to understand business needs, gather requirements, and translate them into functional specifications for Salesforce solutions.

·         Salesforce Configuration & Administration: Configure Salesforce (e.g., custom objects, workflows, validation rules, and page layouts) to meet business needs, while ensuring best practices for scalability and maintainability.

·         Process Improvement: Identify, analyze, and improve existing business processes, leveraging Salesforce and other tools to streamline operations and increase efficiency.

·         Data Management & Reporting: Design and implement reports, dashboards, and data flows within Salesforce to provide actionable insights for decision-makers.

·         Testing & Quality Assurance: Develop and execute test plans to validate that system changes meet specified requirements and function as intended. Work with QA teams to ensure high-quality outcomes.

·         Documentation: Create and maintain documentation for business processes, system configurations, and other relevant information to support future maintenance and training.

·         Stakeholder Communication & Training: Act as a liaison between business users, IT teams, and vendors. Provide training to end-users to maximize the adoption of new processes and Salesforce features.

·         Project Management Support: Support project planning, monitoring, and reporting as it relates to Salesforce implementations and other business systems projects.

Qualifications:

·         Education: Bachelor’s degree in Business, Information Technology, Computer Science, or a related field.

·         Experience: 3+ years of experience as a Business Analyst, Systems Analyst, or similar role, with at least 2 years of hands-on experience with Salesforce.

·         Salesforce Skills: Strong knowledge of Salesforce configuration, including custom objects, workflows, validation rules, process builder, and reporting. Salesforce certifications (e.g., Salesforce Administrator, Salesforce Business Analyst) are a plus.

·         Analytical Skills: Proficiency in data analysis, process mapping, and problem-solving to identify trends and areas for improvement.

·         Project Management: Familiarity with project management methodologies (Agile/Scrum) and experience working in a project-driven environment.

·         Communication Skills: Excellent verbal and written communication skills, with the ability to work effectively with stakeholders at all levels.

·         Technical Skills: Proficiency in Excel, SQL, and/or other data management and reporting tools is a plus.