• US Citizen

• Green Card

• EAD (OPT/CPT/GC/H4)

• H1B Work Permit

• Corp-Corp

• W2-Permanent

• W2-Contract

• Contract to Hire

• Consulting/Contract

• UG :- - Not Required

• PG :- - Not Required

• No of position :- ( 1 )

• Post :- 15th Sep 2025

Receive, process, present data, and information regarding our weekly Service Requests
(Infrastructure Service Requests). Responsible for gathering business and technical requirements during the client kick
off meetings. Consult SMEs (Subject Matter Experts) on tasks required to complete integrated projects for all
Telecommunication services, such as, WAN, WLAN, MLAN, Security, Contact/Call Centers, Telephony, and Video.
Manage multiple projects based on Agency assignments.

Previous experience working with multiple agencies and/or vendors and/or departments in an enterprise environment

Required Skills:-
Minimum 5+ years dealing with customers is Required
Minimum 1-3 years’ experience with Clarity is Preferred
Minimum 3-5 years’ experience with Microsoft Project and Excel is Required
Minimum 2-3 years’ experience with DevOps is Preferred
Minimum 3-5 years’ experience with Remedy/Helix is Required
Minimum 3-5 years working within a Telecommunications environment is Required
Minimum 3-5 years’ experience in a large Enterprise setting is Required
Minimum 3-5 years’ work experience with multiple network platforms is Required
Minimum 3-5 years working with multiple network lines of service is Required