Required Skills

Service Now

Work Authorization

  • US Citizen

  • Green Card

  • EAD (OPT/CPT/GC/H4)

  • H1B Work Permit

Preferred Employment

  • Corp-Corp

  • W2-Permanent

  • W2-Contract

  • Contract to Hire

Employment Type

  • Consulting/Contract

education qualification

  • UG :- - Not Required

  • PG :- - Not Required

Other Information

  • No of position :- ( 1 )

  • Post :- 24th Sep 2025

JOB DETAIL

15+ years of hands-on experience in

 

ServiceNow SAMPro Process ImplementationKey factors to consider:

 

-Experience in implementing SAM Pro with the top 10 publishers

-Managing 20k+ entitlements

-Integrating Large global (across 173 Countries) SaaS/Cloud applications with high amount of custom integrations

-Assume a semi-robust CMDB system & HAM/ITAM already in place

-Expect to finish the project within a timeline of 6 months

 

A more detailed set of requirements...

 

Must Have Technical/Functional Skills

• Minimum 10+ years of relevant experience in Hardware and Software Asset Management lifecycle and Software License Compliance Management

• Strong understanding on various publisher licensing models (i.e. Processor based, Core based, Floating Users)

• Should have excellent knowledge on building processes and procedure documents and explain the possible outcomes of each process with SAM process.

• Very strong focus on process and ability to document procedures

• Expert in complex publisher licensing i.e. Microsoft, Oracle, SAP, Vmware, Symentec (at least any one)

• Must know about different data attribute required to calculate license consumption

• Ability to work with data from various systems to locate information such as Contracts, purchase records, license agreements, etc.

• Basic understanding of different discovery tools (i.e. ServiceNow Discovery)

• Exceptional communication skills (English language)

• Ability to effectively manage people and process

• Expert in data management tools (MS Excel, Smartsheets, MS Access)Experience Required

• Experience with SAM Pro

• Experience in a global or large company with>10,000 hardware assets or>1,000 software titles

• ITIL trained/Certified

• Certified in any SAM program (CSAM) (Desired)

• Know SQL data schema and query writingRoles & Responsibilities

• Building End to End SAM operations and administration including software data quality check, data processing and reporting

• Bring in best practices related License consumption reporting with using SAM tool

• Enable automation best practice for collection and normalization software discovery data from various discovery tools

• Documents software request management and license compliance process, procedures, and roles & responsibilities

• Share ideas and implement improvement initiatives in software asset and license compliance procedures

• Document procedures & communication templates for software non-compliance situations

• Execute tasks to bring software titles back into compliance per documented procedure

Company Information