Texas - Plano

8 Years

- /- ( )

Required Skills

RPA Operations Lead Architect Architecture Principle Design Architecture Principle Design Business Process Design Mapping Business Process Design Mapping Capacity Planning Capacity Planning Chatbot - Kore.AI Chatbot - Kore.AI EA Frameworks EA Frameworks Estimation Estimation IDP - ABBYY FlexiCapture IDP - ABBYY FlexiCapture IDP - ABBYY Vantage IDP - ABBYY Vantage IDP - Automation Anywhere Document Automation IDP - Automation Anywhere Document Automation IDP - Azure AI Document Intelligence IDP - Azure AI Document Intelligence IDP - Blue Prism Decipher IDP - Blue Prism Decipher IDP - UiPath Document Understanding IDP - UiPath Document Understanding LC - Xceptor LC - Xceptor PM - Automation Anywhere PM - Automation Anywhere PM - Celonis PM - Celonis PM - UiPath PM - UiPath RPA - Automation Anywhere RPA - Automation Anywhere RPA - Blue Prism RPA - Blue Prism RPA - Microsoft Power Automate RPA - Microsoft Power Automate RPA - SAP IRPA RPA - SAP IRPA

Work Authorization

  • US Citizen

  • Green Card

  • EAD (OPT/CPT/GC/H4)

  • H1B Work Permit

Preferred Employment

  • Corp-Corp

  • W2-Permanent

  • W2-Contract

  • Contract to Hire

Employment Type

  • Consulting/Contract

education qualification

  • UG :- - Not Required

  • PG :- - Not Required

Other Information

  • No of position :- ( 1 )

  • Post :- 6th Oct 2025

JOB DETAIL

  • Lead Automation Platform Operations including RPA platform support to ensure high availability of the platform
  • Responsible for operations of the automations running on the platform This includes an estate of RPA bots and other automations that are part of the Automation ecosystem at Client
  • Responsible to handle infrastructure needs of the Automation platform
  • Experience in UiPath Development as well as supporting them in Production
  • Experience in Monitoring Orchestrator BOTs for failures troubleshooting and fixing them
  • Work with Nearshore and offshore Operationsplatform support team to ensure service requests incident change and problem management within defined Service Level Agreements
  • Work with UiPath Support team to resolve UiPath product issues within defined SLAs
  • Ensure effective communication and coordination with infrastructure cloud hosting services team UiPath and Azure teams in case of major incident management
  • Engage and collaborate with various Business Units who are the RPA and Automation Platform users
  • Willing to work in CST shifts to manage the bots that span multiple timezones and are governed by strict SLAs Also extend on call support during weekends and month ends whenever required including nonBusiness hours
  • Actively engage with stakeholders from multiple business functions to ensure effective communication and information exchange to meet business expectations
  • We are looking for a Professional and if you have these skills we would like to speak to you
  • Graduate Postgraduate in Science Engineering Computer Science
  • 10 years of relevant IT experience with at least 34 years of experience in managing RPA operations
  • Experience in managing UiPath platform
  • Experience in ITIL process Service Now ticketing tool
  • Experience in Azure Cloud ITSM and Agile practices GitHub Azure DevOps

Company Information

SMART IT FRAME

venkatesh@smartitframe.com

2013661112