Application-related Monitoring, Recovery, and Restart Perform upon request, application-related end-user job / utility submission monitoring, recovery and restart Customize Installation Jobs Customize installation jobs and/or scripts, as needed Code Promotion Perform and support code promotion Automated Scheduling System Provide, administer and maintain an automated scheduling System Scheduling Conflict Resolution and Reporting.
Resolve scheduling conflicts, with Hertz assistance, in all production schedule cycles.
Provide daily report of scheduling conflicts which occurred in previous night’s batch cycle Schedule Monitoring.
Monitor schedule cycles.
Monitor scheduled batch jobs Resolution and Restart Invoke resolution and restart procedures in the event of failures in the batch jobs or online utilities Incident Notification Perform notification of Incident to appropriate support team in accordance with the Procedures Manual Delay Notification Perform notification of delays within batch production schedule in accordance with the Procedures Manual-request Batch Job Scheduling Schedule on-request batch jobs per Hertz request Perform adjustment and fine tuning to include
Identification and documentation in Hertz specified format of critical paths based on statistics of execution.
Identification of jobs eligible for parallel processing (on same CPU or multiple CPUs) and reorganization of normal batch schedules.
Support of special batch schedules (e.g., for known peak periods)v. Suggestion and implementation of improvements Code Promotion Standards Maintain and update standards for code promotions Acceptance Criteria and Operational Requirements Document production application and Systems acceptance criteria and operational requirements Movement of Codei. Move Application related code from development, test, or quality assurance to Nonstop production Environments and document and maintain procedures for sameiii.
Move Hertz supported Application code within supported Application Environments Automated Code Promotion Maintain automated code promotion Systems(s) and provide customized interfaces to Hertz Related Documentation Develop, maintain and support procedures, scripts and general operations and network Related Documentation for use by operations personnel Job Scheduling Database.
Maintain Database of job scheduling, contact, and re-run of interdependencies.
Maintain a history of scheduled job completion results Reprocessing Activities provide quality control for reprocessing activities (i.e., rerun batch control activities)Third Party Provider Applications Software Support provide Third Party Provider Applications Software support (i.e., install, maintenance, upgrade) for product install Performance Improvement. Analyze statistics and resource usage information to determine current and future performance metrics, identify potent