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No of position :- ( 1 )
Post :- 10th Oct 2025
* Leadership and direction of the SAP and Business Application global team which provides support globally to all users across 20+ geographical locations
* Management of software and consulting partners to ensure high levels of support and systems evolutions
* Collaborate with senior business stakeholders to align business strategy with long term technology opportunities to maximise business benefits
* Oversee analysis & interpretation of break fix ticket trends - including delivery of fixes in conjunction with our outsourced support providers
* Support wider team with the translation of business requirements and manage the expectations of the business where appropriate
* Accountable for adherence to security and architectural standards related systems, processes, and services
* Maintain the integrity of the development, test and production environments associated with each application
* Participate in system audits and manage regular system monitoring
What experience would we like you to have?
* Full SAP project life cycle implementation experience
* Professional qualifications: candidate should be qualified in IT, SAP or have equivalent work experience.
* Relevant years' experience in application support including incident and change management.
* Must have deep SAP experience, working within a SAP support team with at least 2 SAP Implementation Lifecycles.
* Broad knowledge of software application architecture.
* Extensive Leadership experience of mid to large teams of both onshore and offshore, internal, and external teams.
* Customer and solution focused service delivery skills.
* Strong problem-solving capability.
* Sound understanding of the underlying IT and SAP infrastructure required to support and enable effective use of software applications.
* Experience of application deployment in a cloud environment desirable.
* Experience in creation and maintenance of documentation, eg technical/development specifications, Configuration rationale, Test cases.
* Familiarity with Agile development methodologies would be an advantage.
* Strong interpersonal and communication skills.
* Good organisational skills and smart working methods.
* Presents self in a professional manner and works well under pressure.
* Must be able to work with and advise stakeholders at a Senior Level across a global organisation.