• US Citizen

• Green Card

• EAD (OPT/CPT/GC/H4)

• H1B Work Permit

• Corp-Corp

• W2-Permanent

• W2-Contract

• Contract to Hire

• Consulting/Contract

• UG :- - Not Required

• PG :- - Not Required

• No of position :- ( 1 )

• Post :- 20th Oct 2025

Enter required and preferred skills, abilities and knowledge requirements to perform this position below:

• • Administrate ServiceNow with a primary focus on HR Service Delivery (HRSD) but supporting other critical applications as needed including ITSM, CSM, SPM, ITOM as well as internally built custom applications or third-party solutions such as Nuvolo and B+S Connects.
  • Partner with business to document requirements for enhancements, such as updates to HRSD configuration, new/updated catalog items, notifications, COEs, Services, 
  • Design, build and test workflows via legacy Workflow Editor and Flow Designer for use with catalog items, integrations, automations, etc.
  • Support HR experience via the Employee Center, including widget configuration, content publishing, virtual agent, etc.
  • Design and support HR lifecycle events and journeys.
  • Create and configure Business Rules, Script Includes, UI Policies, Client Scripts, ACL’s, Notifications, UI Pages, UI Macros, Scheduled Jobs and SLAs.
  • Build and schedule reports as well as construct dashboards within platform analytics and legacy reporting modules.
  • Participate in ServiceNow upgrade and patching efforts, including research of impacts, updating documentation and pre and post upgrade testing.
  • Share knowledge and provide training on HRSD with ServiceNow team as well as business stakeholders.
  • Create and maintain documentation on HRSD, as well as other areas of the platform as needed.
  • Required minimum of four years’ experience with ServiceNow Administration and Development.
  • Required minimum of two years’ experience working in an Information Technology Infrastructure Library (ITIL) environment. 
  • Required minimum of two years’ experience in IT Service Management (ITSM) environment. 
  • Required minimum of two years’ experience in medium- to large-size enterprise IT environment.
  • Proficiency with JavaScript, AngularJS, HTML, CSS, SQL.
  • Ability to handle multiple, simultaneous projects and consistently deliver work on-time.
  • Must be able to work collaboratively and create excellent working relationships across departments and physical locations.