US Citizen
Green Card
Corp-Corp
W2-Permanent
W2-Contract
Contract to Hire
Consulting/Contract
UG :- - Not Required
PG :- - Not Required
No of position :- ( 1 )
Post :- 22nd Oct 2025
Support daily use of and enhancements to existing SharePoint sites.
Analyze, design, develop, and document new SharePoint sites as needed.
Assist in the development of an enterprise strategy and framework for the ongoing use of SharePoint and the integration of SharePoint with other communication and collaboration vehicles.
Ensure the creation and review of designated project deliverables.
Provide demonstrations and training as needed during project development, testing, and deployment.
Document code development and related workflows.
Provide design, troubleshooting, and end user support of SharePoint applications.
Provide management reporting as designated.
End user support tasks involve helping users resolve technical issues and providing guidance.
Troubleshooting Issues (e.g., Diagnosing and fixing software problems reported by users).
Account Management (e.g., Assisting with account setup, password resets, and access issues).
User Training (e.g., Offering training sessions or resources on using software tools effectively).
Documentation (e.g., Creating and maintaining user manuals, FAQs, and troubleshooting guides).
Remote Support (e.g., Using remote desktop tools to resolve issues directly on the user’s machine).
Feedback Collection (e.g., Gathering user feedback to improve services and support).
Incident Reporting (e.g., Documenting issues and resolutions for future reference and analysis).
Escalation (e.g., Identifying issues that require higher-level technical support and escalating them accordingly).
System Monitoring (e.g., Keeping an eye on system performance and user activity to preemptively address issues).
Patch Management (e.g., Ensuring software and systems are up to date with the latest patches and updates).
Onboarding Support (e.g., Assisting new users with their initial setup and orientation).