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No of position :- ( 1 )
Post :- 4th Nov 2025
• Propose IT future state architecture using architectural pattens - Cloud native, API first, Micro services , Event drive architecture, and identify solutions to digital product transformation and challenges in existing platform.
• Evaluate existing and emerging technologies on a regular basis for scalability , security, and integration potential
• Oversee the planning, cross-functional collaboration and execution for technical solutions and design of different product lines, including gathering and prioritizing product and customer requirements, defining the software architecture and design roadmap and working closely with the development team to ensure revenue and customer satisfaction goals are met.
• AWS Solution Architect or similar
• Experience with Contact center platform (eg Genesys, Five9, or Amazon Connect etc)
• DevOps or Agile methodology expertise
Qualification:
• Bachelors degree in computer science, Information Technology, or a related field. Masters degree is a plus.
• Minimum of 8 years of experience in IT, with at least 5 years in cloud architecture, and 3 years specifically focused on AWS.
• AWS Certified Solutions Architect - Professional is required. Additional AWS certifications (e.g., AWS Certified DevOps Engineer) are highly desirable.
• Extensive experience with AWS services (e.g., EC2, S3, RDS, Lambda, VPC, CloudFormation, etc.)
• Proficiency in infrastructure as code (IaC) using tools like Terraform, CloudFormation, or AWS CDK.
• Strong knowledge of cloud security best practices and tools (e.g., IAM, KMS, Security Groups, etc.)
• Experience with CI/CD pipelines and tools such as Jenkins, GitLab, or AWS CodePipeline.
• Solid understanding of networking concepts, including VPNs, Direct Connect, and VPC peering.
• Experience with containerization technologies such as Docker and Kubernetes.
• Proven experience in application optimization, including performance tuning, resource allocation, and scaling strategies.
• Familiarity with monitoring and logging tools (e.g., CloudWatch, ELK Stack, Prometheus).
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and attention to detail.
• Ability to work effectively in a fast-paced, collaborative environment.
• Leadership skills with the ability to mentor and guide junior team members.
• Strategic thinking and the ability to align technical solutions with business goals.
• Experience in multi-cloud environments (e.g., Azure, GCP) is a plus.
• Experience with serverless architecture and microservices.
• Familiarity with Agile/Scrum methodologies.
• Experience with Contact Center Technologies is preferred.