Be the Deployment Guru: Review all deployments and navigate the complexities of pushing them through seamlessly.
Master Integrations: Manage and understand specific integrations like Qualtrics for surveys and Okta for authentication, ensuring smooth and efficient operations.
Analyze and Assess: Dive deep into application needs, providing insightful analysis and assessments.
Tackle Complex Challenges: Handle intricate areas such as ServiceNow upgrades, bringing your expertise to the forefront.
Technical Expertise: Set up IT instances and manage platform configurations at the NIH level, playing a crucial role in our ServiceNow rollouts.
Innovate and Lead: Work on both NCI deployments and NIH integrations, including exciting projects like citizen and mobile development. You’ll be instrumental in driving initiatives such as citizen development phases.
Required Skills:
Experience and Expertise: Proven experience in ServiceNow platform management and the ability to explain technical concepts to clients.
Technical Proficiency: Deep understanding of integrations and application development.
Strong Communicator: Ability to work with diverse teams and communicate effectively with clients.
8+ years of experience implementing or architecting ServiceNow solutions.
ServiceNow Certified System Administrator (Should be active).
ServiceNow Certified Application Developer (Should be active).
Certified in two or more additional mainline certifications,Certified in two or more additional mainline certifications, with preference for the following: