In addition to what is stated above, this project will require the Network Engineer SME to perform tasks related, but not limited to, the following:
- Assist in developing solutions to existing and upcoming technical problems.
- Install, upgrade and maintain DNA Center/Catalyst Center.
- Upgrade and maintain Catalyst Switches using DNA Center/Catalyst Center.
- Configuration updates to Catalyst Switches using DNA Center/Catalyst Center.
- troubleshooting with ISE, maintaining and troubleshooting endpoints
- Assist with supporting infrastructure solutions to existing or upcoming technical needs or problems.
- Implementation and support of data center network solutions. Analyze, assist with design, document, and migrations.
- Cisco router and data switch configuration, installation, and support.
- Develop remediation plans for security issues identified by vulnerability assessments or penetration tests.
- Monitor, upgrade, troubleshooting and maintenance for the network infrastructure.
- Working with the State of Michigan DTMB CTO Network Services managers and Data Center Infrastructure Services staff.
- Identify and prioritize critical business functions in collaboration with organizational stakeholders.
- Consult with vendor product specialists, independent research organizations, on-site support engineers on best-fit technologies to ensure compliance to department policies & standards and technology roadmap.
- Communicate complex technical concepts to individuals of various technical ability.
- Plan and develop support processes that adhere to best practices (ITIL).
- Provide support with performance analysis & troubleshooting.
- Provide direct support to technical and non-technical entities to define requirements and deliver solutions to meet organizational needs including new environment deployment, upgrades, performance tuning, testing and disaster recovery.
- Provide support and subject matter expertise with respect to adherence to best practice security framework controls and other industry-based regulatory compliance requirements (e.g., NIST 800-37, 800-53, 800-171, 800-204, 800-207, CIS, PCI, IRS-Pub 1075, CJIS, and related).
- Build and maintain relationships across organizational teams.
- Provide resolution of conflicts, connectivity, and security issues.
- Prepare information for presentations.
- Mentor staff on tips, techniques and best practices to be utilized for the infrastructure environment.