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US Citizen
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Green Card
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EAD (OPT/CPT/GC/H4)
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H1B Work Permit
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Corp-Corp
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W2-Permanent
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W2-Contract
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Contract to Hire
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UG :- - Not Required
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PG :- - Not Required
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No of position :- ( 1 )
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Post :- 27th Nov 2025
- Lead customer process workshops to gather and understand requirements.
- Prepare and deliver customer demos to showcase ServiceNow ITSM and ITOM capabilities.
- Lead the requirements gathering process and translate them into technical specifications.
- Design, develop, and deploy ServiceNow ITSM solutions including Incident, Problem, Change, and Service Request Management.
- Design and deploy ServiceNow ITOM solutions including Discovery, Service Mapping, Event Management, and Cloud Management.
- Configure and customize ServiceNow ITSM applications to meet business needs.
- Configure and customize ITOM modules to enhance IT operations efficiency.
- Integrate ServiceNow ITOM with other enterprise systems and tools.
- Develop workflows, scripts, and integrations with other enterprise systems.
- Manage end-to-end deployments, ensuring successful delivery and user adoption.
- Conduct testing, training, and provide ongoing support for ITSM implementations.
- Ensure best practices and compliance with ITIL standards.