• US Citizen

• Green Card

• EAD (OPT/CPT/GC/H4)

• H1B Work Permit

• Corp-Corp

• W2-Permanent

• W2-Contract

• Contract to Hire

• Consulting/Contract

• UG :- - Not Required

• PG :- - Not Required

• No of position :- ( 1 )

• Post :- 29th Nov 2025

- Lead the analysis and troubleshooting of desktop support issues to ensure minimal downtime and maximum efficiency.
 

- Oversee remote field services to provide timely and effective solutions to technical problems.

- Provide expert insights into payer claims and Medicare & Medicaid claims to enhance application functionality.

- Collaborate with cross-functional teams to identify and resolve application-related issues.

- Develop and implement strategies to optimize application performance and user experience.

- Conduct regular system audits to ensure compliance with industry standards and regulations.

- Create detailed documentation of technical processes and procedures for future reference.

- Train and mentor junior team members to build a strong and knowledgeable support team.

- Monitor application performance and user feedback to identify areas for improvement.

- Coordinate with stakeholders to gather requirements and ensure alignment with business objectives.

- Implement best practices for desktop support and remote field services to enhance service delivery.

- Participate in the development and testing of new application features and updates.

- Ensure that all applications are secure and compliant with relevant regulations.