• US Citizen

• Green Card

• EAD (OPT/CPT/GC/H4)

• H1B Work Permit

• Corp-Corp

• W2-Permanent

• W2-Contract

• Contract to Hire

• Consulting/Contract

• UG :- - Not Required

• PG :- - Not Required

• No of position :- ( 1 )

• Post :- 1st Dec 2025

•              App Engine Studio

•              UI Builder

•              Agent Workspace.

•              UI Policy, Data Policy, Client Script, Business Rule, Assignment rule, Data look up rule, Script Include,

•              Script Action, Access controlled list (ACL), Scheduled job, Notification, Inbound action, Record producer,

•              Transform map, ETL Transform map, Data Source configuration.

•              familiar with CSDM framework

•              Workflow and Flow Designer

•              Integration hub

•              REST API/Scripted REST API Integration

•              Virtual Agent

•              Performance Analytics

•              Automated Test Framework (ATF)

•              Design & Implementation of ServiceNow TSM , Order Management, Dispatch Management.

•              GitHub Integration

•              Have telecom Industry knowledge and Customer Data Models

•              Assess and identify customer impact.

•              Familiar with SDLC

•              Understand Out of box customizations in TSM ServiceNow

•              Change Management, Release Management and Service level Management.

•              Development of custom applications in ServiceNow.

•              Service Catalog & Service Portal implementation, configuration, and customization.

•              Inventory Management

•              modify policy and compliance workflow, mapping citations, authority documents, customizing control attestation flow.

•              Rich experience in ServiceNow version upgradation

•              Agile and Test Management Implementation

 

Good to have.

Knowledge of predictive intelligence tools

Knowledge of Maria DB

SDLC tools

Familiar with

a.            Churn Models

b.            Fault Management

c.             Self-Heal Network Management model.