- Master Image Lifecycle Management Familiar with administrating, updating, and optimizing
- Windows 10/11 Enterprise for a virtual desktop deployment Required experience/skillset includes Windows updates, application updates, registry changes, batch/PowerShell script management is a plus
- Thorough understanding of the O365 application suite Understanding of enterprise management/administration tools, such as Active Directory, group policy objects, MECM, psexec/wmic
- Familiar with AWS Workspaces / AWS Appstream Vulnerability Remediation
- Familiar with industry standard security baselines and recommendations (such as CIS, NIST, etc.) and experience implementing and maintaining their recommendations
- Ticket Queue Familiar with ticketing systems, incidents/requests, customer service experience and concepts
- Explain steps clearly and in a way anyone could understand VMware Horizon Administrator Backup
- Familiar with the Horizon stack – connection server, DEM, UAG, AppVolumes, Horizon Client, their configurations, official documentation and KB’s, and where to find such information
- Monitoring tool experience, such as vROPS/vRLI Experienced in obtaining support directly from VMware when necessary
Digital : Windows Virtual Desktop, VMware Cloud On AWS